Customer Testimonials
The staff was excellent, and the follow-up was exceptional.
Troy was knowledgeable on the operatoin and instrumentation of my 2024 Sierra 1500. I previously came from Aitkin GMC and that salesperson didn't know much about the operation of the vehicle. I had a very positive experience and would go back to Troy for another vehicle.
Mills made the car buying process so quick and easy. We had our vehicle picked out and we're on the road with it within 2 hours! Don and Ryan were wonderful to work with and made us feel like we were their number one priority! We will definitely be going back when it comes time to purchase our next vehicle!!
Great Experience an MILLS! Troy’s the man for the job. Everyone hates the thought of buying a new/used vehicle from a dealership but Troy made it simple and straight to the point. We were driving thru dealerships in Brainerd/Baxter area and I’m very happy that the rain let up and Troy approached us in the lot. After a few contacts with him 2 1/2 hours away we were sold and the Yukon Denali Xl we purchased was exactly what we had talked about and wanted. Very happy with Mills prices and with their very friendly associates. Thank you ...
We have bought multiple vehicles from Troy Miller, always a great guy to work with. Highly recommend.
Troy Miller with Mills GM in Brainerd, MN, was very helpful with my Truck purchase, asked the right questions and therefore knew what I was looking for and what I wanted as far as any add Ons!
Everyone was very friendly and helpful, made us feel very comfortable buying from them. Everything went smoothly, they went above and beyond to make sure we were happy and satisfied with our purchase.
Great experience buying and getting my vehicles serviced at Mills GMC, I would give my sales and service department 5 *****
My experience with Mills GMC has always been excellent. Only dealership I buy from.
be very careful on inspecting their used vehicles. they will sell you a damaged vehicle and won't point out all the damages. the damages that I did find took 3 weeks to repair. after further inspection, I found other damages that they refused to fix. I would recommend bringing a auto body tech with when looking. Still waiting to see if the tabs were covered as well being they were expiring at the end of the month. I will attach pictures, passenger front panel is damaged, gap where the hood closes, dents, and fog light assembly broken, along with passenger ...
Ryan War is phenomenal at Mills Buick. I would highly recommend purchasing a vehicle at Mills Buick and talking to Ryan. Their general manager Brendan is great and always willing to listen. I plan on in the future purchasing more vehicles from them.
Service representative Tabitha was knowledgeable, friendly and kept me informed of service progress. The service issue was resolved and in a reasonable timeframe. Good work by everyone involved.
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Troy was knowledgeable and professional.
I couldn't believe how well everything was set up and how very polite, friendly, and helpful the staff was. When I left the service center, I reflected on how impressed I was with the service I received. A job very well done.
Fantastic sales associate, timely service, and a pleasurable buying experience!!
Liking my truck, now for accessories. Thanks
Troy was awesome! Found me just what I wanted and helped make the deal quick!
We received the truck we were looking for at the price we were comfortable with paying.
Excellent responsiveness and customer relations. Ryan Ware was extremely knowledgeable and pleasant.
Lynn's knowledge and out going personality really make for a great experience working with Mills service department.
On time and did what I asked to have done
Troy, Brandon, and Ben made the vehicle buying experience a great one. They answered all of our questions, they stayed late to complete our paperwork, they were kind, and personable. It was a great team to work with!
Ryan was an absolute treat to work with on getting into a new vehicle. He was so kind and accommodating to all of my wants and needs during my experience at mills. This is my second vehicle from them and once again the most amazing experience. His honesty and efforts into making this go as smooth as possible and my way, hands down best service. Thank you for your time and helping me get into a vehicle that best fit me and my family needs. We will be back to Mills when the time comes for a new vehicle again. ...
An excellent team here that took care of us with a new vehicle purchase. Ryan Ware was very helpful with all our questions and made the experience enjoyable!
After 2 weeks of dealing with the aftermath of a stolen, totaled Hyundai that was worth less than what I owed (classic story I know), I thought I’d come in to check out a couple cars that I saw online. Ryan got back to me very quickly and had the specific car that I inquired about ready to test drive before I arrived. The girlies know how scary and intimidating it can be for a woman to go buy a car, especially without a man present, but there wasn’t a moment I felt taken advantage of or any kind ...
The service staff is awesome and accommodating.
Troy took the time to show us all the details of our new ride. Very helpful.
Charlie was absolutely great getting us into a new vehicle! He put up with my dry personality quite well.
Everyone was so nice and took care of us right away!
I was a little annoyed at having to come back after it was supposed to be fixed, but I understand things happen. I couldn’t believe how quick it was taken care of and they checked my tires when a light came on without charging me. I really appreciated that and left very happy. Thank you for being so kind and helpful.
Salesman Troy Miller made my purchase experience as painless as I could ask for. Very personable and not pushy. I’ve had a salesperson over communicate with me and it actually dissuaded me from buying a truck I wanted. Just the right amount of communication from Troy. I’ve purchased several vehicles now from Mills GM, and all sales experiences have been positive ones.
Troy was very helpful and explained the different options available.
Ryan Ware and Dawn Rasmussen did an amazing job assisting me with two separate vehicle purchases at Mills GM! Both transactions were smooth and enjoyable! The service department always does an excellent job too! I highly recommend this place and Mills GM will always be the place I go to buy and for services! Thank you for always providing excellent service!
Good sales team
Ryan Ware is a professional. From our initial email, test drive, and closing the vehicle sale, he was extremely knowledgeable, helpful, and caring. We visited several dealerships and Ryan provided the best customer service and professionalism by far. We will be coming back to Mills GM for future vehicle purchases thanks to Ryan.
Good customer service.
Good experience. Easy to deal with
Troy and the staff were very helpful and knowledgeable. Made it fast and easy to purchase a vehicle!
The first time in the showroom. Everyone was friendly and happy. I will be back!
would love it if i could get my recall airbag on the drivers side from a letter 6 months ago. on the news it has caused 2 deaths already hope im not number 3
Had an easy transaction with no stress with Troy. They had a used Ram with factory options I had been searching months for. Since I was a couple hours away, they were very cooperative and even dropped off the truck at a local mechanic so I could get a pre-purchase inspection. Truck checked out, and I was able to get an OTD price over the phone. Showed up a Saturday and a few hours later was driving home. I felt I got a fair price, financing was easy and I love the truck!
This is our second GMC vehicle from Mills, with Troy Miller as our salesperson. He has been a very helpful salesperson. We are loving our Canyon. Any questions we have had Troy on our vehicles, we call Troy and he is so helpful. If he can't help himself, he sends us to the right person. In 2021 on a trip to Florida, we had problems with the navigation system and we called him and he had no problem helping us out. Thank you Troy for having patience with us! N/K
Troy was very helpful as well as the rest of the staff that I had dealt with at Mill's. He explained everything and answered all my questions about my new/used pickup. I will shop there next time I need to upgrade one of our vehicles. John from Akeley
Troy is an awesome salesman and very easy to work with. He did everything in his power to get me in my next truck. I would suggest to anyone to go see Troy or anyone else at Mills Gm.
Service was all done satisfactorily except there were dirty hand and finger prints left on the glove box door and surrounding dashboard from replacing the cabin filter.
Ryan Ware was excellent to work with.
Ryan is fantastic to work with, way above and beyond family guy, highly recommend!
This is my 4th Buick lease and I've always had an excellent experience at my dealership and with my salesman Troy Miller.
Troy was great.
Charles was awesome to work with. Very knowledgeable on the different features and products. Was patient with us as we went from an older vehicle to one with all the bells and whistles. Would highly recommend.
Charles Rupert did a great job showing us a variety of SUVs in our price range and we found one that exceeded our expectations.
I had a great sales experience at Mills GM! Worked with Charles Ruppert--got a great deal and really appreciated his expertise when showing me the benefits of leasing vs purchase. Love my leased 2023 Buick Encore GX!
Had a great sales experience at Mills GMC Buick. Worked with Charles Ruppert. Appreciated his expertise in explaining the benefis of leasing a 2023 Buick Encore GX. Love the car and the terms!
Charles Ruppert was an absolute delight to do business with. He understand what my wife and I were looking for and was more than happy to assist us and answered all of our questions, even the stupid questions!
Great service and trustworthy very friendly and helpful
Ryan Ware was terrific to deal with and is a truly genuine person. Seek him out if you're car shopping at Mills GM. Overall, best experience we've had purchasing a vehicle.
Great service friendly staff! They explained everything very well.
Ryan Ware, my salesman was very helpful, finding me the Truck I wanted. Very good experience. I've bought many vehicles from Mills, and would recommend them highly! Also very satisfied with the service department.
quality service
Always courteous, on time and very knowledgeable and always feel welcomed
Treated me great and offered me a better price on a 2024 GMC truck than any of the Twin Cities dealerships I talked to. I would ask for Troy Miller that is who I delt with.
My departed parents did business with Mills Motor over decades, purchasing Buicks, and when the time came for me to look at safer vehicle options, I decided to check out Mills in Baxter. Upon my first visit I was greeted by Troy Miller, who answered questions with professional competency and excellent customer service. He listened to my needs, understood where I was at in my journey and provided impressive follow through without pressure. He "walked the walk," as I've heard said. I've been in my new Buick a month now, and it took about 5 minutes to ...
Troy was great to work with as were all the team at MGM
Charles Ruppert was very personable. We appreciate his honesty..
I just purchased my second vehicle from Mills GM and there was a reason I went back the second time. I’ve worked with Troy and Ben both times but everybody there is also great and very helpful. Highly recommend!
Great experience with the staff, and ask for Charles Ruppert.Great prices.thanks again Mills Gmc!!.
Worked Brian Plantz. It was a great experience. One vehicle option was not on the vehicle so it was a misprint on the add. Brian handled this very professionally (which could have been a deal breaker) worked out a fair deal and threw in another option to offset the misprint. He answered every question I had promptly and courtiously. I highly recommend Brian. One of the best vehicle buying experiences I’ve had. The only negative is the paperwork process is very long but understand it has to be done.
Friendly customer service and reasonable pricing .
It was great
Troy did an Excellent job and assisting in setting up my 2023 Buick Encore GX. And I enjoyed his humor. Everyone was kind and courteous and they have great coffee.
Troy Miller from Mills GM did a great job explaining everything about my new GMC Terrain. Love our new vehicle!!!
Everything thing went as hoped, no issues.
Very friendly service. Charles Ruppert was informative and helpful throughout the process
Tabitha was my service advisor and she was wonderful. The scheduled maintenance visit was smooth and stress free. Great Job Tabitha!
What a GREAT experience both Charles and Ben were very accommodating with the timing of me picking up my new vehicle! Kudos to both of them
Ryan was an amazing salesman to work with! He was very friendly, accommodating and welcoming to our family (including a 2 year old and newborn) during the entire purchasing process. He even provided a secluded area for me to breastfeed my newborn! Thank you for making what could have been a very stressful situation actually pleasant and mostly stress free! I would definitely purchase with Ryan again!
Excellent to deal with
Troy Miller and the entire Mills GMC team were very helpful throughout the car buying experience. I would recommend to anyone looking a purchasing a vehicle.
We are very pleased with our Cadillac.!!
Great service received.
Troy Miller was wonderful and worked hard to get me into my new/used vehicle. I thought I’d be out all week car shopping but Troy made it easy and fast and I was into my vehicle in just one day. I really appreciated it!!!