Guest Testimonials
I filled out a review a few weeks ago. The only concern I had was the fact that when they rotated my tires, they broke three of my wheel covers. I don’t know what the policy is on damaged a vehicle so I only give a rating of four stars.
The service dept went over and beyond to service my car. They did an outstanding job and I could not thank them enough
I love that Mills GMC is open Saturday for oil changes. It's first come first serve, I don't mind waiting. I drive quite a distance for this, 100 miles, but I plan my Costco trip around my oil change/ tire rotation. Also, I bought my Acadia from this dealership and everybody who works here is very kind and helpful. I would recommend them to everyone!
Needed a new car battery on short notice and was able to get in on Saturday. Colin found the battery needed and called me to come on in when it arrived. Greatly appreciate that.
Donny was great to work with. He offered me various vehicles to choose from and helped me land on the best option for me. Ryan was easy to work for on financing. They were a great team for my vehicle buying experience.
I worked with Troy Miller and would do it again. He does a nice job, not over bearing.
Great service. Quality work.
Brian was great to work with - he was very personable and accommodating. Best experience I've had when working with a dealer on a purchase.
So Glad to have Betsy back she is very knowledgeable and knows what she doing
Continued to work on issues to get it right without addition charge
I had a wonderful experience with Troy Miller at Mills GM! He has a great sense of humor and made the process of buying out my lease easy peasy. Troy kept things short, sweet and to the point. The whole GM team is wonderful and very helpful!
Did an amazing job with the oil change and rotary and break pads,
Lynn helped to solve the problem and was great to work with at Mills GMC service center!
a nice environment for waiting and everyone is polite and helpful, I even got an unexpected car wash!
The service was prompt. They finished by the promised time and were friendly at all times.
Great service advisors! I would highly recommend Mills Buick and GMC in Baxter Minnesota for service!
Great team to work with. I've purchased all of my vehicles from this dealership even though I have a dealership closer to me.
It was a new vehicle with new features. Troy took his time to show me the vehicle. The process was smooth and quick.
We've been bringing our vehicles back for routine service for 20 years and have always been treated well.
From the initial scheduling call to the drop off to the pick up, everyone was friendly, helpful and great to work with!
we had to resend pages that Tyler didn't have us sign. otherwise, it was great
Had told service that i needed the speaker in the pillar or roll bar replaced. I have had it in twice they replaced the door speaker the first time and the dash speaker this last time. SO i am driving it to see if it still is an issue. Hopefully not, but thinking that is not fixed yet.
It's always fun chatting with Lynn and you always keep me in the loop.
First time I used service department. I called them with a recall to set up appointment and they informed me of a second recall that was so new I had not received information in mail. They took care of both! Very happy.
Fast , courteous scheduled service was notified at service time there was a recall and if I wanted to take care of it today. Yes I did and it was accomplished in record time and I was able to get on my way for holiday shopping. Laura was my service advisor. Highly recommend this dealer for your service needs.
Troy was wonderful to work with. All the folks were! Great folks there.
Great appointment for a drop In service and tire rotation along with some recall work done. Thanks will be back
Great job great work great experience awesome awesome awesomeness awesome awesomeness awesome awesomeness awesome awesomeness
I like it , has a home town feel . Something my local dealership has lost. Thank You
Scheduled a simple oil change and tire rotation and then my tire pressure sensor failed - can you fix that too - NO PROBLEM - Yay! Great service and friendly advisors every visit
Customer service was great.
Had them check out my car after I was told by a different place i needed a lot of work done. and got it in to work on it the same day
Dropped my car off thinking I may need to spend over $1,000… much to my surprise, thanks to Lynn, one of the service advisors/managers, he thought to check on my power train warranty and Bingo, it was completely paid for. Thank you Lynn and Mills GMC.
Great organization. The team was note only interested in what the issue was w/ my vehicle, they were genuinely concerned about our safety w/ operating the vehicle while the vehicle was demonstrating the issue. Thank you for your attentiveness and great work. RW
Quick and friendly after they got on the rugby schedule. Happy Holiday’s to All of You!
Service was friendly, phone calls timely and helpful, and always appreciate the car wash when included!
Everything went fine...once I got the appointment set. It took 2 years and 5 attempts to set the appointment. I finally got a call back on my last attempt.
I keep returning every 3.5 years for the last 18 yrs they must be doing something right. I have sent several friends you have had wonderful experiences also
Great customer service!
They are knowledgeable and offer service advice. I appreciate their honesty and helpfulness. The customer service they provide goes above and beyond.
I have purchased 6 new vehicles from Mills GMC and Troy Miller has sold me at least 4 of them. Troy knows that I usually trade my Yukons every 3.5 yrs or my standing answer is it’s easier to buy a new truck than tires. Troy always makes a point to check on me to see how things are going and this is usually when I come in for an oil change. The service department is always the best and I won’t go any place else. So I guess if you want service and a salesperson that’s always on the ...
I love that they we're willing to take us to the hotel where we were staying even if they didn't have to... They're willing to take us to somewhere to eat if we needed to. Very friendly love the atmosphere
Great work, wonderful communication and very friendly staff! Highly recommended!
Thank you Troy, for all your help with our vehicle purchases!!!!
Brian was most helpful. He didn't deceive me in anyway. And felt at ease the entire process!
My parents have purchased several cars through Troy and have always been pleased with his service.
Best experience buying car we've had. Everyone was friendly, helpful, and listened to our needs. We never felt pushed or rushed, very easy-going afternoon. Don Meyer was awesome and got us into the vehicle we wanted. I would go back again in the future.
I highly recommend Troy . He was most helpful finding the vehicle I wanted. He is an enthusiastic salesman that made my vehicle purchase easy.
Troy was awesome to work with! He helped me get the exact vehicle I was looking for. He explained all of the great features the car had and made sure I was set to go with everything before I left the lot. He also made sure I received a good deal on my trade-in. Troy is knowledgeable, professional and friendly. Highly recommended!
We had a great buying experience with Troy Miller.
The staff was excellent, and the follow-up was exceptional.
Troy was knowledgeable on the operatoin and instrumentation of my 2024 Sierra 1500. I previously came from Aitkin GMC and that salesperson didn't know much about the operation of the vehicle. I had a very positive experience and would go back to Troy for another vehicle.
Mills made the car buying process so quick and easy. We had our vehicle picked out and we're on the road with it within 2 hours! Don and Ryan were wonderful to work with and made us feel like we were their number one priority! We will definitely be going back when it comes time to purchase our next vehicle!!
A+++! I highly recommend Mills GMC parts and service. I came in to service my Camaro today. It was a great experience the way everything was handled. I worked directly with Laura Stolp. Laura Stolp was exemplary, welcoming, articulate, gracious, and extremely knowledgeable all around impeccable service. You can see her true dedication to her job and a real asset to Mills GMC Company. She should be promoted with a raise! Thanks Laura 😊
Great Experience an MILLS! Troy’s the man for the job. Everyone hates the thought of buying a new/used vehicle from a dealership but Troy made it simple and straight to the point. We were driving thru dealerships in Brainerd/Baxter area and I’m very happy that the rain let up and Troy approached us in the lot. After a few contacts with him 2 1/2 hours away we were sold and the Yukon Denali Xl we purchased was exactly what we had talked about and wanted. Very happy with Mills prices and with their very friendly associates. Thank you ...
We have bought multiple vehicles from Troy Miller, always a great guy to work with. Highly recommend.
Troy Miller with Mills GM in Brainerd, MN, was very helpful with my Truck purchase, asked the right questions and therefore knew what I was looking for and what I wanted as far as any add Ons!
Everyone was very friendly and helpful, made us feel very comfortable buying from them. Everything went smoothly, they went above and beyond to make sure we were happy and satisfied with our purchase.
Great experience buying and getting my vehicles serviced at Mills GMC, I would give my sales and service department 5 *****
My experience with Mills GMC has always been excellent. Only dealership I buy from.
Ryan War is phenomenal at Mills Buick. I would highly recommend purchasing a vehicle at Mills Buick and talking to Ryan. Their general manager Brendan is great and always willing to listen. I plan on in the future purchasing more vehicles from them.
Service representative Tabitha was knowledgeable, friendly and kept me informed of service progress. The service issue was resolved and in a reasonable timeframe. Good work by everyone involved.
Dear Mills GM, Buick of Brainerd / Baxter, We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-026594891913216.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information. Thank you for your cooperation in maintaining ...
Troy was knowledgeable and professional.
I couldn't believe how well everything was set up and how very polite, friendly, and helpful the staff was. When I left the service center, I reflected on how impressed I was with the service I received. A job very well done.
Fantastic sales associate, timely service, and a pleasurable buying experience!!
Liking my truck, now for accessories. Thanks
Troy was awesome! Found me just what I wanted and helped make the deal quick!
We received the truck we were looking for at the price we were comfortable with paying.
Excellent responsiveness and customer relations. Ryan Ware was extremely knowledgeable and pleasant.
Lynn's knowledge and out going personality really make for a great experience working with Mills service department.
On time and did what I asked to have done
Troy, Brandon, and Ben made the vehicle buying experience a great one. They answered all of our questions, they stayed late to complete our paperwork, they were kind, and personable. It was a great team to work with!
Ryan was an absolute treat to work with on getting into a new vehicle. He was so kind and accommodating to all of my wants and needs during my experience at mills. This is my second vehicle from them and once again the most amazing experience. His honesty and efforts into making this go as smooth as possible and my way, hands down best service. Thank you for your time and helping me get into a vehicle that best fit me and my family needs. We will be back to Mills when the time comes for a new vehicle again. ...
An excellent team here that took care of us with a new vehicle purchase. Ryan Ware was very helpful with all our questions and made the experience enjoyable!
After 2 weeks of dealing with the aftermath of a stolen, totaled Hyundai that was worth less than what I owed (classic story I know), I thought I’d come in to check out a couple cars that I saw online. Ryan got back to me very quickly and had the specific car that I inquired about ready to test drive before I arrived. The girlies know how scary and intimidating it can be for a woman to go buy a car, especially without a man present, but there wasn’t a moment I felt taken advantage of or any kind ...
The service staff is awesome and accommodating.
Troy took the time to show us all the details of our new ride. Very helpful.
Charlie was absolutely great getting us into a new vehicle! He put up with my dry personality quite well.
Everyone was so nice and took care of us right away!
I was a little annoyed at having to come back after it was supposed to be fixed, but I understand things happen. I couldn’t believe how quick it was taken care of and they checked my tires when a light came on without charging me. I really appreciated that and left very happy. Thank you for being so kind and helpful.
Salesman Troy Miller made my purchase experience as painless as I could ask for. Very personable and not pushy. I’ve had a salesperson over communicate with me and it actually dissuaded me from buying a truck I wanted. Just the right amount of communication from Troy. I’ve purchased several vehicles now from Mills GM, and all sales experiences have been positive ones.
Troy was very helpful and explained the different options available.